- Trough with rectangular design
- Hand-made using polystone material
- Manual watering planters for outdoor/exterior use
- Planter pot features frost resistant coating
- Grow perennials, flowering plants and shrubs in the Fleur Ami Planter
- Trough with rectangular design
- Hand-made using polystone material
- Manual watering planters for outdoor/exterior use
- Planter pot features frost resistant coating
- Grow perennials, flowering plants and shrubs in the Fleur Ami Planter
Trough Polystone Cream Small H18 L65 W18 cm Modern Planter by Fleur Ami, 21L
- Black
- Grey
- Beige
- H18 L65 W18 cm
Big and bulky orders can extend delivery times advertised
Product special: Free delivery is provided on to retail orders on the value above £50. Any orders under this value of £50 will be charged a £4.99 delivery fee.
Delivery estimations are in working days, and the estimated delivery time frame for each product is shown below the price tag on the product page.
Small parcels are shipped via DPD next day service, in this case you will receive a text message and notification email with all delivery details and options available to you.
Large, heavy and oversized items are delivered via the pallet network, you will receive a call from our allocated carrier to book in a convenient delivery date. Such deliveries are made from 9 am to 5 pm and kerbside/drive only.
Certain items which we have in our Dunstable warehouse can be delivered next day or even same day if it’s in London or nearby. Please call us to arrange this service.
We offer free collection from our Dunstable warehouse with the following address:
B2/B3 Portland Close, Houghton Regis, LU5 5AW. You will receive an email once your order is ready for collection.
For small parcels DPD will provide you an estimated time slot with an option to change if you are not available. You can choose to defer your order to be left in a safe place or collect from your local depot if you are not available for the delivery.
Pallet deliveries are made from 9am to 5pm unless you have upgraded to a timed delivery slot, which can be one via our customer service, please be aware that there is a surcharge to book in a timed slot.
Yes, our operations manager will send out instructions via email on how to accept pallet goods. Please be on the look out for this email when your goods have been dispatched from our warehouse.
Yes, please call us to discuss to choose a convenient date, this is a free service provided by Getpotted.com
Return Policy - 90 Days Satisfaction Guarantee:
At GetPotted.com, we stand behind the quality of our products and want you to be completely satisfied with your purchase. Our return policy lasts for 90 days from the date of your purchase. If 90 days have passed since your purchase, we regret to inform you that we cannot offer a refund or exchange.
Eligibility for Returns:
To be eligible for a return, your item must be unused and in the same condition as when you received it. It should also be in its original packaging.
Returning Goods (excluding Plants):
You are responsible for covering the shipping costs for returning your item. To facilitate your return, please contact us so we can provide you with the specific return address. Our general return address is as follows:
Instadecor Ltd T/a GetPotted.com
B2/B3 Portland Close, Houghton Regis, LU5 5AW
For items valued over £75, we recommend using a trackable shipping service or purchasing shipping insurance. While we cannot guarantee the receipt of your returned item, these precautions can help ensure a smooth return process.
Important Note on Return Costs:
Please be aware that the cost of returning your order may not be the same as what you paid to us. We typically subsidize a significant portion of the delivery cost from our margin. Here is a guide to the approximate return shipping costs based on material and size of goods:
- Small pack (clothing or plastic accessories) — £6
- Light parcel (LECHUZA, FIORI, CAPI TUTCH) — £10 (If more than one item — £12–20)
- Heavy parcel (CAPI LUX, large LECHUZA planters, small CONCRETE or GRC planters) — £12–30
- Pallet deliveries (Most CONCRETE, GRC, CERAMIC, bulky, or volume orders) — £50–80
Packaging Note:
Most of our planters are fragile and require careful packaging before returning. Even if your item is unopened, please inspect and pack it securely with additional packaging. We cannot accept responsibility if the item is damaged in its original packaging. In such cases, we will promptly inform you and provide images and documents to help you file a claim with the courier.
Refunds:
Once we receive and inspect your return, we will send you an email to confirm its receipt and notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and the amount will be credited to your original method of payment within a specified timeframe.
Exchanges:
We are happy to replace items that are defective or damaged. If you need to exchange an item for the same one, please contact us at info@getpotted.com, and we will provide you with further instructions.
We are here to assist you with any questions or concerns you may have regarding returns or exchanges. Please feel free to reach out to us at info@getpotted.com for assistance. Your satisfaction is our priority.